About 5 ELK

Whether you are looking to reduce costs, hire faster or free up your local team, 5 ELK can help you build an offshore team safely, seamlessly and successfully.

In this section, you’ll find out more about the ‘nuts and bolts’ of working with us.

Trusted Australian and UK Financial Services BPO

BROCHURE - HOW 5 ELK CAN HELP YOUR BUSINESS

Want to understand more about our service and pricing?

Our brochure will help you understand how we work, how much it costs and what makes us different from other offshoring firms.

OUR FREQUENTLY ASKED QUESTIONS (FAQs)

If you have more questions about how we work and what our service includes, we’ve pulled together a list of the most common things that we get asked in meetings with prospective clients (we thought you may have some of the same questions!)

Getting Started With Offshoring | FAQs
Getting Started With Offshoring

QUIZ - IS YOUR BUSINESS READY TO GO OFFSHORE?

Being interested in offshoring is one thing, but knowing whether your business is ready for it is a whole other kettle of fish.

So if you’re still unsure whether your business will benefit from having an offshore team member, we’ve got you covered.

Take our 3-minute quiz, and we’ll let you know whether now is the right time for you to build an offshore team or if there are a few extra boxes your business should tick first.

MEET OUR CLIENTS

We know that a lot of businesses talk up a big game, but don’t actually deliver. That’s just not our style, so rather than banging on about what we do and the difference we can make to your business, we thought we’d let our clients do the talking.

If you’re interested in working with us, why not see what others think of us by checking out our Google Reviews?

And if you want to make what we do as real as possible for you, take a look at some of our client stories here.

Getting Started With Offshoring

Our Offshoring Toolkit

Whether you’re still unsure about offshoring or want some tips on how to do it the right way, we’ve got you covered.

Our toolkit encompasses over 10 years of client best practices and lessons learned. Your journey to offshoring like a pro starts here.

Offshoring Myths

Offshoring Myths

It’s common to have some initial reservations about offshoring. So we wanted to set the record straight and give you a different perspective on some of the common mistruths that we hear about building a global team.

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Hiring 101

Hiring 101

You’re probably not hiring staff in the Philippines every day but thankfully, we are! So there’s no need to reinvent the recruitment wheel; take a look at our processes and templates so you can minimise risk and maximise the quality of your next offshore hire.

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Offshoring the right way

Offshoring the right way

We’ve worked with hundreds of businesses in our 10+ years of running 5 ELK. In this section, we share what separates the best from the rest when it comes to offshoring. Save time and hassle by copying best practice and learning from common mistakes.

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Understanding the Philippines

Understanding the Philippines

Building a high-performing offshore team can be harder than you expect, and success starts with understanding the culture you’re working with. Here are some of the principles you need to nail in order to build strong working relationships in the Philippines.

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Essential Technology

Essential Technology

Working effectively remotely is so much easier when you get the technology right. In this section, we share the tech that powers our client offshore teams so you can communicate well, monitor workflow and minimise risk.

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What Our Clients Say

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Stephen T profile picture
Stephen T
Google star 1Google star 2Google star 3Google star 4Google star 5
5elk takes away all your concerns about outsourcing work overseas. They fully understood where they can be of benefit to our business, seeked the right candidate for us and then carried out all the necessary initial training for us so the person was ready to make a good start. 5elk gave us good communication and helped us through the whole process with good engagement and professionally. We have felt we have been in good hands. Our outsourced person is going very well for us. 5elk make it all easy.
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chino chua profile picture
chino chua
Google star 1Google star 2Google star 3Google star 4Google star 5
Our company has worked with 5 ELK for more than five (5) years now as it's back-office service provider. I can definitely say that our company would not be where it is right now without 5 ELK. They are our most valued strategic business partner and is integral to our company's growth. I love how they value all their employees by providing them with their world-class training program and meaningful employee engagement activities. I would highly recommend 5 ELK to any financial services company who is looking to outsource and build their own high-performing team here in the Philippines.
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Mark Chan profile picture
Mark Chan
Google star 1Google star 2Google star 3Google star 4Google star 5
5Elk are the very best outsourcing business for Wealth Management. Would highly recommend their services. Highly Professional team, great support, great training and amazing team culture!
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Geoff Ivanac profile picture
Geoff Ivanac
Google star 1Google star 2Google star 3Google star 4Google star 5
I was looking for a way to create more time for myself to focus on growing my business and explore other opportunities when I kept being dragged back to client work. I was thinking of a marketing outsource solution, but I eventually decided to engage 5 Elk after having a great conversation with Danielle and Andy and seeing how they could help. Our Administration Support was matched perfectly to our needs and has enabled us to improve the quality of our work, freed me from some time-consuming tasks and enable me to focus on seeing clients and marketing which I enjoy. I am enjoying the regular check ins and being able to impart my wisdom and am hoping this will be a long-term solution for us. It also has helped to have someone to bounce ideas off as I prepare for client meetings. If you caught between a rock and hard place and not sure what to do to grow your business and still be relevant in an ever-changing advice landscape, I highly recommend you contact 5 Elk for a chat about your needs.
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George Tsakiris profile picture
George Tsakiris
Google star 1Google star 2Google star 3Google star 4Google star 5
We previously worked with another outsourcing provider, and I was initially hesitant to switch to 5ELK, assuming all firms were similar. I couldn’t have been more mistaken. The leadership and virtual assistants at 5ELK have truly exceeded our expectations. Their service is exceptional, and we’ve been so impressed that we’ve expanded our VA team. I wholeheartedly recommend 5ELK without reservation.
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chris klimatsakis profile picture
chris klimatsakis
Google star 1Google star 2Google star 3Google star 4Google star 5
The team at 5 ELK are great and always strive to deliver the best possible service and outcome.
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Sam Coutts profile picture
Sam Coutts
Google star 1Google star 2Google star 3Google star 4Google star 5
18 months ago, we decided that our financial planning business had reached a point where extra support was needed to handle to growing pains we were experiencing. Had long toyed with the idea of offshore support but had heard a few horror stories that made us reluctant to pull the trigger. In the end, we did out due diligence and approached 5 Elk for support. The team was wonderful from the start, took us through the on boarding process seamlessly and actively found us a candidate most suitable to our business, based off of the characteristics that were most valuable to us. Were at the point now in which our offshore team member has been continuously learning and progressing through our business, no different to what you would expect from a local team member. 5 Stars - will be expanding in the near future.
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Alec Berry profile picture
Alec Berry
Google star 1Google star 2Google star 3Google star 4Google star 5
5Elk have been a pleasure to work with and the quality of work and communication have been fantastic. It's great to know that you have a business that understands financial advice partnering with you.
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Amanda Cassar profile picture
Amanda Cassar
Google star 1Google star 2Google star 3Google star 4Google star 5
5Elk have been an invaluable resource for the Wealth Planning Partners team. We have 2 weekly team meetings to check in and all the background training is done for us. 5Elk make offshoring easy, simple and secure. Happy to recommend to any financial advisory firm looking for an outsourced solution.
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Mitch W profile picture
Mitch W
Google star 1Google star 2Google star 3Google star 4Google star 5
5ELK has provided a great platform to connect advice firms with support staff that are engaged and keen to learn. Starting with a baseline knowledge of the industry via the training program is also a positive. Highly recommend.