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Essential Technology

Working effectively remotely is so much easier when you get the technology right.

In this section, we share the tech that powers our client offshore teams so you can communicate well, monitor workflow and minimise risk.

Overcome communication barriers with super simple Screen Capture Videos

Most communication benefits from bringing in a visual component, and the good news is, it’s easier than you may think to replace big blocks of text with engaging video messages.

Enter Screen Capture Videos – one of the best ways to communicate more effectively with your offshore team.

And the best thing is that if you have Zoom or MS Teams in your business, you already have the tools at your fingertips. Check out this video to get the low-down on the what and how of Screen Capture videos for your business.

Time Doctor - helping you get clear on how your teammates spend their time

When you operate a global team, having a clear line of sight on what they are working on (and when) is non-negotiable.

In this video, we outline what you stand to gain by investing in productivity management software such as our tool of choice – Time Doctor. Spoiler alert: it will take the guesswork out of people management and help you maximise the value of your teammate’s time in your business.

We also have some pointers for implementing this business-critical change and selling it to your team.

Smart Moves in Cybersecurity: Managing Passwords with LastPass

Poor password practices are risky business, and these risks are amplified when you’re working offshore.

Luckily, we’ve got this one covered for you. Take a look at my video where I showcase a tool that we and our clients absolutely LOVE – LastPass.

Here’s to tightening up your back-office and throwing those post-it notes on your computer screen in the bin.

Harness the power of Instant Messaging

Here at 5 ELK we love Instant Messaging. If it’s used correctly it can cut out a whole load of emails and give quick answers when needed.

Of course, there are some times when IM is just not the right way to go. Here’s our top 5 uses for Instant Messaging (and our golden rules for getting it right).

Grammarly

Have you ever read an email that one of your team has sent to a client and wished you had been able to change it before they hit send?

Part of delivering a consistent client experience is creating consistency in the way your team communicate. But this is easier said than done with different people having varying levels of written skills, not to mention their own way of doing things. It’s a challenge we experienced at 5 ELK until we discovered Grammarly. In a nutshell, this gem is ‘spellcheck on steroids’. The way your team communicates is critical to how your clients feel and this is a tool we now couldn’t live without.

Find out why we love Grammarly so much in this video.

Our Offshoring Toolkit

Whether you’re still unsure about offshoring or want some tips on how to do it the right way, we’ve got you covered.

Our toolkit encompasses over 10 years of client best practices and lessons learned. Your journey to offshoring like a pro starts here.

Offshoring Myths

Offshoring Myths

It’s common to have some initial reservations about offshoring. So we wanted to set the record straight and give you a different perspective on some of the common mistruths that we hear about building a global team.

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Hiring 101

Hiring 101

You’re probably not hiring staff in the Philippines every day but thankfully, we are! So there’s no need to reinvent the recruitment wheel; take a look at our processes and templates so you can minimise risk and maximise the quality of your next offshore hire.

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Offshoring the right way

Offshoring the right way

We’ve worked with hundreds of businesses in our 10+ years of running 5 ELK. In this section, we share what separates the best from the rest when it comes to offshoring. Save time and hassle by copying best practice and learning from common mistakes.

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Understanding the Philippines

Understanding the Philippines

Building a high-performing offshore team can be harder than you expect, and success starts with understanding the culture you’re working with. Here are some of the principles you need to nail in order to build strong working relationships in the Philippines.

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About 5 ELK

About 5 ELK

Whether you are looking to reduce costs, hire faster or free up your local team, 5 ELK can help you build an offshore team safely, seamlessly and successfully. In this section, you’ll find out more about the ‘nuts and bolts’ of working with us.

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What Our Clients Say

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