Understanding the Philippines

Building a high-performing offshore team can be harder than you expect, and success starts with understanding the culture you’re working with. Here are some of the principles you need to nail in order to build strong working relationships in the Philippines.

Insider tips for working effectively with Filipinos

Filipinos are renowned for their friendliness, their tight-knit family communities, and their unstoppable work ethic. So far, so true! But to effectively work with Filipino teammates, it helps to dig a bit deeper to understand their culture and how this impacts work practices and norms.

In this video, we asked 5 ELK Senior Manager of Culture and Engagement (and proud Filipino woman) Shayne, to give us her insider tips for working effectively with Filipinos. We think you’ll enjoy her insights!

How to win when offshoring in the Philippines

Building a team in the Philippines might be the best decision you ever make for your business. But to make it work, it’s important not to underestimate the cultural differences that exist between your new teammates and your existing office mates.

We caught up with Mike Grogan of Kaizen Leadership Asia, a Philippines-based business coach who helps international business leaders to build teamwork and boost productivity in their Filipino teams.

Here’s Mike’s top tips on building a winning team in the Philippines.

How to win when offshoring in the Philippines
Here's how to connect with your Filipino team

Here's how to connect with your Filipino team

When you are working with an offshore workforce, the difference between ‘good’ and ‘great’ often depends on how ‘onboard’ your team is. But how do you create this feeling of connection to your team, clients, and results? 

According to Mike Grogan, CEO of Kaizen Leadership Asia, our upbringing, education, and environment significantly impact our behaviours, belief systems, and attitudes. As such, you can expect that working with a team in the Philippines will bring some challenges… but nothing that a good dose of compassion and common sense cannot solve.

Here’s how it’s done.

How to harness the strengths of your Filipino team

The Western and Filipino workplaces both bring their own unique strengths to a business. In general, we see businesses struggle when they expect their Filipino teammates to be more like them. On the flipside, the businesses that thrive are the ones who harness the strengths of their team in the Philippines and combine them with what their local team are already doing well.

So what are these differences in working styles, and how can you harness them to nail it when working offshore?

In this article, you can find the best tips on avoiding common mistakes and creating better alignment between the gifts that your domestic and international teammates are both able to offer.

How to harness the strengths of your Filipino team
Collaborating better across borders - How to strengthen your offshore working relationship (2)

Collaborating better across borders - How to strengthen your offshore working relationship

Ever have a work issue become a bigger deal than in needed to be? Maybe something started out as a simple misunderstanding and ended up as a major drama. The fact is, in every relationship (at work and at home), sometimes what is SAID is not always the same as what is HEARD.

When you are working with teammates in a different timezone and a different cultural frame of reference, there’s even more room for a communication misfire. Here’s how to take account of your teammates’ cultural differences to ensure that your message is heard and your collaboration stays on track.

Our Offshoring Toolkit

Whether you’re still unsure about offshoring or want some tips on how to do it the right way, we’ve got you covered.

Our toolkit encompasses over 10 years of client best practices and lessons learned. Your journey to offshoring like a pro starts here.

Offshoring Myths

Offshoring Myths

It’s common to have some initial reservations about offshoring. So we wanted to set the record straight and give you a different perspective on some of the common mistruths that we hear about building a global team.

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Hiring 101

Hiring 101

You’re probably not hiring staff in the Philippines every day but thankfully, we are! So there’s no need to reinvent the recruitment wheel; take a look at our processes and templates so you can minimise risk and maximise the quality of your next offshore hire.

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Offshoring the right way

Offshoring the right way

We’ve worked with hundreds of businesses in our 10+ years of running 5 ELK. In this section, we share what separates the best from the rest when it comes to offshoring. Save time and hassle by copying best practice and learning from common mistakes.

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Essential Technology

Essential Technology

Working effectively remotely is so much easier when you get the technology right. In this section, we share the tech that powers our client offshore teams so you can communicate well, monitor workflow and minimise risk.

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About 5 ELK

About 5 ELK

Whether you are looking to reduce costs, hire faster or free up your local team, 5 ELK can help you build an offshore team safely, seamlessly and successfully. In this section, you’ll find out more about the ‘nuts and bolts’ of working with us.

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